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| Terms & Conditions |
| The Crestwood Condominium Association, Inc |
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Thanks for your business and we hope you enjoy your stay in our property!
The Crestwood Lodge
By submitting payment for a reservation, you (“the Guest”) agree to the following Terms & Conditions and enter into an agreement with The Crestwood Lodge, Inc. (“The Crestwood”), acting as an agent for the property owner. If a travel agent booked on your behalf, you are still responsible for compliance with all policies.
Reservation & Payment
Deposit: 10% of the total stay is required to confirm your reservation. Balance taken at 30 days prior to arrival.
Cancellation Policy
48-Hour Grace Period: Cancel within 48 hours of booking for a full refund.
31+ Days Before Arrival: Forfeit your deposit.
Within 30 Days of Arrival: Forfeit the full amount of your stay.
Holiday Bookings: 100% non-refundable if cancelled within 60 days of arrival.
Trip Insurance: Recommended. Details will be sent in a separate email.
Check-In & Check-Out
Check-In: 4pm in Summer and 5pm in Winter seasons
Check-Out: 10am
Early check-in or late check-out may be available upon request. Please contact us in advance.
Security Deposit & Damages
A $500 security deposit is required at check-in and will be authorized on your card. Funds are released after checkout (may take 7–14 business days depending on your bank).You are responsible for all damages, fines, or excessive cleaning costs beyond normal wear and tear.
If charges exceed the deposit, you agree to pay the difference.
Taxes & Charges
A taxable service charge applies to the lodging portion.
Applicable sales and lodging taxes will be added to your total and are subject to change.
Smoking & Vaping
Smoking and vaping are strictly prohibited anywhere on the property.
Evidence of smoking/vaping (including odor or paraphernalia) will result in a $500 fine.
Pet Policy
No pets allowed (except registered service animals).
Unauthorized pets will incur a $500 fine per animal.
Parking
Free parking is provided on a first-come, first-served basis.
Vehicles over 22 feet or commercial vehicles are not allowed without prior approval.
A parking permit (available at the Front Desk) must be displayed at all times.
The Crestwood is not responsible for vehicles parked on the premises.
Property Use & Conduct
Guests are responsible for payment of the full reservation period, regardless of late arrival or early departure.
Occupancy limits must be respected. The Crestwood reserves the right to restrict the number of guests per unit.
Units are privately owned and furnished. Locked closets and pantries are reserved for owner use.
Please maintain a quiet atmosphere and respect other guests and neighbors.
Cleanliness & Housekeeping
Excessive trash or mess will result in deep cleaning or administrative fees.
Guests are responsible for maintaining the condition of the unit during their stay.
Security & Personal Belongings
Always lock doors and windows when leaving.
The Crestwood is not responsible for lost or stolen items unless stored in safety deposit boxes at the Front Desk.
Items left in rooms or vehicles are not the responsibility of The Crestwood.
Maintenance & Emergencies
For urgent issues or problems accessing your unit, contact the Crestwood Front Desk at 970-923-2450
Right of Entry
The Crestwood reserves the right to enter any unit at any time to:
Investigate disturbances
Confirm occupancy
Conduct maintenance, repairs, or improvements
Substitutions & Availability
Specific unit numbers and bedding arrangements are on request basis
If necessary, The Crestwood may reassign your accommodations. If the replacement unit is of lower value, the difference will be refunded. If it is of higher value, you will not be charged extra.
SYSTEM(S) FAILURES: In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, neither the property owner nor the Management shall be liable to Guest for damages, and no refunds will be given for such failures. However, Management will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs.
UNFORESEEN OCCURRENCES: Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommend that Guest considers travel and/or rental insurance.
RULES; REGULATIONS: NO COMMERCIAL USE. Guest agrees to comply with any and all rules and regulations that are at any time posted on the Premises or delivered to Guest. Guest shall not, and shall ensure that Guest and licensees of Guest shall not: (i) disturb, annoy, endanger, or interfere with other Guests of the building in which Premises is located or its neighbors; (ii) use the Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband; (iii) violate any law or ordinance; or (iv) commit waste or nuisance on or about the Premises.
WEATHER/MOTHER NATURE: We cannot be held responsible for circumstances beyond our control. This includes excessive noise from construction or public/private events, wildfire/smoke, weather related interruptions, road closures, lack of snow, frozen pipes, interruption of services and utilities or unexpected appliance breakdown. Properties that are listed as Ski-in/ Ski -out, Ski Access, Walk to ski, and the ski accessible homes are subject to weather and we cannot be held responsible weather/snow conditions that make these homes ski accessible.
PERSONAL PROPERTY AND INJURY: (i) Owner Insurance: Guest personal property, including vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management does not insure against personal injury to Guest, guests or licensees due to any reason other than the condition of the Premises. (ii) Guest Insurance: Management recommends that Guest carry or obtain insurance to protect Guest and licensees and their personal property from any loss or damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Guest or licensees or their personal property.
MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.
ENTIRE CONTRACT: Time is of the essence. All prior agreements between Owner and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach.
RELEASE: In consideration of the right to visit the home, Guest agrees to release to the fullest extent allowed by law, Owner and its Management, members, officers, associates, employees, agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss sustained by me, my minor children, any guest identified on this form, or any guest or person allowed onto the property during my rental dates as a result of my, my children's or the guests participation in a visit to the home, due to any cause whatsoever, including without limitation negligence on the part of Owner or Management. I understand that this release will bind my heirs, administrators, executors, and any other person or entity seeking to claim under or through me.
Please contact us with any questions prior to your arrival. We look forward to hosting you! |
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The Crestwood Condominium Association, Inc
400 Wood Rd
Snowmass Village CO 81615
970-923-2450
[email protected] |
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